Joe Johnson has been in the commercial restoration industry with Builder Services for over a decade. The thing his customers submit the most testimonials to is Joe Johnson’s incredible customer service ethic. Joe understands the need for trust in the commercial restoration world, and he has diligently worked to build a trusted name when it comes to restoration and construction services with organizations across a 12 state region. Here are some key reasons why his commercial restoration customer service and support are truly exceptional
Prompt Response and Availability
Joe Johnson, Commercial Restoration Pro at Builder Services understands the urgency of restoration projects. Whether it’s a water damage emergency or a fire restoration, he prioritizes prompt response and availability. Joe’s dedicated customer service team is available 24/7. That means customers can reach them whenever they need assistance and Joe will answer their calls. By being responsive and readily available, Joe Johnson demonstrates his commitment to customer satisfaction.
Skilled and Knowledgeable Staff
Joe Johnson works with a team of highly skilled and knowledgeable professionals, IICRC Certified, who specialize in commercial restoration and construction. The team undergoes rigorous training to stay up to date with the latest techniques and industry standards. This expertise allows them to manage complex commercial restoration projects with precision and efficiency. That means customers can trust that their restoration needs are in capable hands.
Comprehensive Range of Services
Joe Johnson’s Commercial Restoration Team offers a comprehensive range of services to meet various restoration needs. Our services include, but aren’t limited to water damage restoration, fire and smoke damage restoration, mold remediation, document restoration and general construction services. In short, we have the expertise and resources to handle it all. This versatility ensures that customers can rely on us for all their commercial restoration and construction requirements, simplifying the process and saving time.
Attention to Detail
As a commercial restoration pro, Joe Johnson of Builder Services is known for his meticulous attention to detail. From the initial assessment to the final stages of the restoration process, he pays close attention to every aspect of the project. Joe meticulously checks the details, resulting in high-quality and long-lasting restoration work. Joe takes pride in delivering exceptional craftsmanship and exceeding customer expectations.
Transparent Communication and Updates
Effective communication is key when it comes to customer restoration service, and Joe Johnson works hard to stand out in this aspect. From reliable no-surprises restoration quotes to maintaining transparent communication with their customers throughout the restoration process, Joe is careful to consistently provide regular updates on the progress of the project. This transparency builds trust and Joe painstakingly keeps customers well-informed each step of the restoration journey.
Post-Restoration Support
Joe Johnson, commercial restoration pro, goes the extra mile by offering post-restoration support to customers. He understands that the restoration process can be overwhelming. Joe consistently provides continued assistance even post completion to make sure customers remain satisfied beyond the restoration phase.
Customer Service Every Step of the Way
Joe Johnson stands out for his incredible commercial restoration customer service and support. With his prompt response, skilled staff, comprehensive range of services, attention to detail, transparent communication, and post-restoration support, Joe has earned a reputation for excellence in the industry. Customers can trust Joe Johnson and his team to deliver top-notch commercial restoration work while providing exceptional customer service every step of the way. Contact us to learn how you can set up a disaster preparedness plan for your organization.